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Support

Scantech > Customer Support

Customer Support

Scantech Engineer Working on SiteScantech seeks to establish an on-going relationship with our customers.

This ensures you obtain optimum returns from the chosen process control solution and if there is a problem, then it is addressed promptly and properly.

Our solutions are used all day every day, and we know that downtime means a loss in productivity. We appreciate that your plant has made a considerable investment in Scantech's process control solution.

Scantech's philosophy is that our 24 hour a day, seven day a week customer service and support must be second to none and that Scantech is associated with outstanding customer service and support via our global support network.

We have an extensive range of Warranty Options, Product and Customer Service Agreements all of which can be tailored to suit each customer's requirements. Alternately, if you prefer, service is provided on demand. Whichever package you choose, you can be certain that Scantech is dedicated to providing exceptional service and support.

For service information and spare parts, please email: service@scantech.com.au

Download service brochure

 

Products supported by Scantech

 COALSCAN 1500  COALSCAN 2100
 COALSCAN 2500  COALSCAN 2600
 COALSCAN 2800  COALSCAN 3500
 COALSCAN 4500  COALSCAN 9000
 COALSCAN 9500  COALSCAN 9500X
 GEOSCAN  CM 100
 CIFA  TBM 100/200 series
 NG Minerals Monitor (inc IRONSCAN 1500 &  GOLDSCAN 1500)  
                        

 

 

26-Sep-11
2011 Playford Award
Scantech sponsors the Playford Trust yearly with two...
24-Aug-11
Two articles about Geoscan minerals applications
There have been two new published papers from...
08-Aug-11
Howard Powell Joins Scantech
Howard Powell joins Scantech as Marketing Manager...
  Rather than having to rely on laboratory results, (only available hours or days after the sampled coal has passed though the plant) these online analysers have helped improve quality control in coal preparation plants.


David Hornsby and Tony Partridge,
Australian Coal Review
April 1998
 
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