Service On Demand & Spare Parts
Do you have a Scantech analyser that needs service or parts but don’t have a PSA (Product Support Agreement)? No problem.
While we recommend that all of our clients maintain a valid support agreement through the working life of their analyser we may be able to help if you don’t.
Please use the form below to let us know your problem in as much detail as possible, as well as the model of your analyser (if known) and we will revert with a quote for a service on demand or will recommend you to sign a PSA if that option costs less.
"When commodity prices were strong and rising, mining companies could afford minor inefficiencies in their plants. That is rarely the case in these days of lower-grade deposits, lower metal prices and economic pressure from every direction. “We have to do better with lower costs,” said Philip Thwaites, manager of process control for XPS Consulting & Testwork Services. “If you’re not efficient, you’re not going to be around. And our industry can be a lot more efficient.” According to Thwaites, measurement is the cornerstone of control and efficiency. “If you have a poor measurement, or no measurement, you can’t do good control,” he explained. But this is changing. More and more mining companies are conscious of improved measurements and endorsing control, automation and next-generation technologies. What is more, there has been significant progress in automated instruments recently. These measure crucial parameters in the processing circuit and equipment to allow operators to monitor and adjust process control as needed."
Alexandra Lopez-Pacheco, CIM, October 2015